2017 Soldier Field Parking Program for Chicago Bears Games
Southwest Parking Facilities at McCormick Place
GENERAL INFORMATION
A limited number of season parking passes for Chicago Bears games played at Soldier Field during the 2017 NFL season are available at the Southwest Parking Facilities at the McCormick Place at the surface parking lot located at 31st Street and Moe Drive (Lot B) and at the Lakeside Center underground parking garage (Lot C).
You may bypass the Internet Based Selection Process and agree to purchase season parking passes now for Bears games at Soldier Field during the 2017 NFL season at the Southwest Parking Facilities.
Parking reservations will be approved on a first come, first served basis. Once this parking location is listed as sold out, you will need to check back at a later time to see if additional parking has been made available.
The Southwest Parking Facilities’ surface parking lot located at 31st Street and Moe Drive (Lot B) will offer complimentary shuttle bus service for each Bears game held at Soldier Field during the 2017 NFL season. However, there is no shuttle bus service available to and from the Southwest Parking Facilities’ Lakeside Center underground parking garage (Lot C) and Soldier Field.
The pick-up and drop-off location for the complimentary shuttle bus to and from Soldier Field and the Southwest Parking Facilities’ surface parking lot at 31st Street and Moe Drive (Lot B) is identified on the map we have provided below.
The cost to purchase season parking passes for Bears games at Soldier Field during the 2017 NFL season at the Southwest Parking Facilities for the ten (10) games is $350.00, plus a $16.50 Administrative Service Fee. When you log in to the Parkmobile web site and purchase your season parking passes for the Southwest Facilities, a charge of $366.50 will be applied to your credit card at that time. You will receive an e-mail from Parkmobile (formerly known as Click and Park) confirming your purchase once the purchase process has been completed.
Once the season parking passes purchase process is complete, a total of twelve (12) parking passes will be mailed to you on or about Thursday, July 20th. The twelve (12) parking passes will include one (1) pass for each of two (2) pre-season games, one (1) pass for each of eight (8) regular season games, one (1) pass for a possible Conference Playoff game and one (1) pass for a possible Conference Championship game.
Your season parking passes cost does NOT include the parking cost for any potential post-season games. In the event the Bears host a post-season game (or games) additional payment will be required for these games. We will advise all season parking pass holders of playoff parking payment options (cash, credit card, online, etc.) in advance of any home playoff game.
Additional 2017 Soldier Field Parking Program for Bears Games Information
· Accessible parking spaces for the physically challenged are available. Parking in accessible spaces for the physically challenged requires a current government issued physically challenged parking vehicle license plate or hang tag that is issued to an occupant of the vehicle. The complimentary shuttle service is available for the physically challenged.
NOTE: Accessible parking at all Parking Program facilities also requires the driver of the vehicle to present the correct parking pass for each specific facility and for each specific game to the parking facility attendant. Patrons without the correct parking pass will not be permitted to enter that specific parking facility.
· The complimentary shuttle bus program operates only between Soldier Field and the Southwest Parking Facilities’ surface parking lot located at 31st Street and Moe Drive (Lot B). No shuttle service is offered to and from the McCormick Place “Lot C” Lakeside Center underground parking garage. Service will begin operating two (2) hours before kick-off and continue until two (2) hours after the end of the game (to and from lot only).
· If your parking pass booklet becomes lost or stolen, please call Parkmobile at 1-866-296- 3568. Parkmobile will deactivate the lost or stolen parking passes, charge your credit card a non-refundable replacement fee of $30.00 and promptly mail replacements to you. If an individual parking pass is lost or stolen, please contact Parkmobile as soon as possible. They will make every effort to assist you.
NOTE: Anyone presenting lost or stolen parking passes at a game is subject to criminal prosecution.
· SP+ GAMEDAY (an SP+ company) reserves the right to change (i) the parking facilities of this program, and (ii) parking space assignments, where circumstances beyond their reasonable control make such facilities or spaces located within such facilities unavailable for parking.
· If you have any additional questions regarding this program, please call the Parkmobile Customer Service Hotline at 1-866-296-3568. For parking specific questions, call the Soldier Field Parking Hotline at (312) 235-7724.
FREQUENTLY ASKED QUESTIONS
1. How will I receive confirmations and communications from Parkmobile? All program updates and confirmations from Parkmobile will be e-mailed to the e-mail address that was provided when registering for the program. Consequently, an applicant’s e-mail service must allow them to receive e-mails from parkmobileglobal.com. There is no alternative to program registration and receiving program notifications other than via e-mail.
2. How are disabled patrons' parking needs addressed? Each parking facility has designated parking spaces for persons with disabilities. If you are assigned to park at the Southwest Parking Facilities, you may ride a free accessible shuttle bus to and from the surface parking lot located at 31st Street and Moe Drive (Lot B) and Soldier Field. Shuttle bus service is not provided to and from the McCormick Center Lakeside Center underground parking garage (Lot C) and Soldier Field. Shuttle bus service will begin two (2) hours before kick-off and continue until two (2) hours after the game ends. For more information about the accessible shuttle bus program, please call SP+ GAMEDAY at the Soldier Field Parking Hotline at 312-235-7724; or call the Chicago Bears Ticket Office at 847-615-BEAR (2327).
3. Is tailgating allowed? Tailgating is allowed at the surface parking lot at 31st Street and Moe Drive (Lot B). However, tailgating both during and after games is prohibited. Tailgating is not allowed in the Lakeside Center underground parking garage (Lot C).
4. When will the pre-sold parking passes be mailed out? If you purchase your season parking passes by Thursday, July 6th they will be mailed to you on or about Thursday, July 20th.
5. May I register to park at a specific parking facility of the Southwest Parking Facilities? No. Registrants will only be assigned to park at the Southwest Facilities, and not to specifically either the surface parking lot located at 31st Street and Moe Drive (Lot B) or the Lakeside Center underground parking garage (Lot C). We anticipate that each of these parking facilities will be filled on a first-arriving, first-parking basis. If you purchase a Southwest Parking Facilities parking pass, we guarantee that a parking space will be available for you at one of these parking facilities; but we cannot guarantee that it will be in either specific parking facility.
6. What happens if my parking passes are lost or stolen? Please call the Parkmobile Customer Service Hotline immediately card a non-refundable replacement fee of $30.00 and promptly mail replacements to you. If an individual parking pass is lost or stolen, please call 1-866-296-3568. Parkmobile will deactivate the lost or stolen parking passes, charge your credit card and send a permit as soon as possible. They will make every effort to assist you.
7. If I should accept this offer may I still also register in the Internet Selection Process? No. Due to space limitations, at this time no season ticket holder may purchase more than one (1) season parking pass for any of the Soldier Field Parking Program parking facilities.
8. I still have more questions, whom can I call? Please call the Parkmobile Customer Service Hotline at 1-866-296-3568 or for parking specific questions, please call the Soldier Field Parking Hotline at 312-235-7724.
TERMS AND CONDITIONS
a. The cost of season parking in 2017 for the ten (10) games (8 regular season and 2 pre-season games) is $350.00. In addition to the $350.00 parking cost, you will be charged a $16.50 Administrative Service Fee. When you register and purchase season parking passes, a charge of $366.50 for the cost of season parking and the Administrative Service Fee will be applied to your credit card at that time.
b. A total of twelve (12) parking passes will be mailed to you. The twelve (12) parking passes will include one (1) pass for each of two (2) pre-season games, one (1) pass for each of eight (8) regular season home games, one (1) pass for a possible Conference Playoff game and one (1) pass for a possible Conference Championship game.
c. Your season parking cost does NOT include the parking fees of any potential post-season games. In the event the Bears host a post-season game (or games); additional payment will be required for these games. We will advise all season parking pass holders of playoff parking payment options (cash, credit card, online, etc.) in advance of any home playoff game.
d. If you contact Parkmobile to report lost or stolen parking passes, the passes will be deactivated and will not be able to be used to enter the assigned parking facility. Replacement of a lost parking pass or parking passes booklet will be processed and mailed for a non-refundable replacement fee of $30.00.
e. SP+ GAMEDAY, Parkmobile and Stadium Management do not guard or assume care, custody or control of your vehicle or its contents and is not responsible for fire, theft, damage or loss. The parking patron alone is responsible for the parking and locking of their vehicle. SP+ GAMEDAY and Parkmobile only provide a license to park; and no bailment is created.
f. The parking offered in this program is a revocable license. Any unruly behavior, failure to comply with the Parking Policies or the Chicago Bears Fan Code of Conduct, or illegal activity may lead to the revocation of this license.
g. Parkmobile reserves the right to re-assign the parking privileges of Southwest Facilities parking pass holders to other McCormick Place parking facilities at its sole discretion.
h. Any duplication or fraudulent use of parking passes that is detected after a vehicle has entered the Southwest Facilities may result in the appropriate and all related charges being applied to the credit card used to purchase the valid parking passes. Parkmobile will notify the customer via email of any additional charge that is applied to their credit card. This fee for services rendered is non-refundable.
PARKING POLICIES
Vehicle Parking
Vehicles must be parked in marked stalls. Patrons cannot buy or save parking spaces for tailgating or late arriving patrons. Backing into parking stalls is not permitted.
Parking Passes
Parking passes are required to park at the Southwest Parking Facilities. For easy identification, game day parking passes must be visibly displayed on the rear view mirror of all vehicles as you approach the stadium, and remain displayed while parked in the facility. Only 2017 Bears season ticket holders are eligible to purchase a season parking pass. Due to space limitations, no season ticket holder may purchase more than one (1) season parking pass for any of the Soldier Field Parking Program for Bears games parking facilities.
Hours of Operation and Access
All Soldier Field Parking Program for Bears games parking facilities will open four (4) hours prior to kickoff. All of these parking facilities will close two (2) hours after the conclusion of the game. These parking facilities may close earlier at the discretion of the Chicago Park District, Stadium Management, or McCormick Place Management.
In and Out Parking Privileges
In and out parking privileges are not permitted.
Parking Policies
· The parking lot opens 4 hours prior to kick off and closes 2 hours after the completion of the game.
· Vehicles must be parked in the space designated by the parking attendant.
· No saving of parking spaces
· No tailgating during and after games
· No advertising banners or displays
· No disorderly conduct
· No deep fryers or any oil-based cooking or frying
· No picketing or political campaigning
· No tents or canopies of any size
· No tethered blimps, balloons, and other oversized inflatables
· No fire pits
· No weapons or fireworks
· No set-ups or games utilizing sidewalks and/or streets
· No solicitation or distribution of any unauthorized items and services - including merchandise and alcohol
· No unmanned aircraft systems (drones)
· No drinking games
· Alcohol is not permitted on shuttle buses and is not permitted to leave the property.
· Party set-ups and grills may not impede access to parking spaces, or the safe flow of vehicle and pedestrian traffic through the drive lanes.
· Management reserves the right to clear drive aisles to allow space for vehicles to pass.
· Hot coals must be emptied only in designated cans labeled “HOT COALS” that are provided in the lot.
· At the discretion of Management, vehicles are subject to a security search by authorized personnel who may be accompanied by a canine unit.
Tailgating
Tailgating is allowed at the surface parking lot located at 31st Street and Moe Drive (Lot B). However, tailgating both during and after games is prohibited. Tailgating is not allowed in the Lakeside Center underground parking garage. Party set-ups and grills may not impede access to parking spaces or the safe flow of vehicle and pedestrian traffic through the facility drive-lanes. Grills and open fires are strictly prohibited in the Lakeside Center underground parking garage (Lot C). For patrons’ safety, oil based deep fryers, tents and canopies are also prohibited in all Soldier Field Parking Program for Bears Games parking facilities. While the Chicago Park District may permit picnics on the parklands, alcohol is not allowed. Patrons must adhere to all Chicago Park District rules and ordinances.
Vehicle Search
Vehicles parking in Parking Program open-air lots and garages are subject to a security search by authorized personnel who may be accompanied by a canine unit.
Fan Conduct
Chicago Bears Code of Conduct in Parking Lots
Proper behavior is expected of all guests at Chicago Bears games. Unruly or inconsiderate behavior will not be tolerated and may be grounds for ejection and/or revocation of parking privileges. Such behavior includes, but is not limited to:
· Abuse of intoxicants
· Profane, disruptive or abusive language or gestures
· Offensive or disorderly conduct
· Actions that may harm or endanger others and any other conduct that is deemed inappropriate in a public setting
CHICAGO BEARS FAN CODE OF CONDUCT
Help stop UNBEARABLE fan behavior! For a safe, comfortable and enjoyable experience, fans are required to abide by the team’s Code of Conduct. Please use the link provided to review the code: www.chicagobears.com/tickets-and-stadium/code-of-conduct.html.
To report UnBEARable fan behavior, texts “BEARS”, followed by a space, and describe the issue and location where assistance is needed to 69050, or fans may call (312) 235-7999. This service is available three hours pregame and one hour post game.
SP+ GAMEDAY manages the parking and on-site traffic operations at Soldier Field and the Museum Campus. We ask that patrons be respectful of the neighborhood surrounding Soldier Field. Most of the area is “Residential Zone" parking and is subject to citation. For additional information, please call the SP+ GAMEDAY Customer Service Hotline at (312) 235-7724; or visit www.chicagobears.com/tickets-and-stadium/fan-services.html soldierfield.net or soldierfieldparking.com.
